Articles by author - Crampton S

Article
Surviving workplace dynamics: Whingers, whiners and gossips
Authors: Crampton S
Publication: VetLearn Foundation Seminar Proceedings, Volume Proceedings of the Veterinary Business Group of the NZVA. FCE Publication No. 324, pp 1-8, Jan 2014
Publisher: New Zealand Veterinary Association
More
Animal type:
Subject terms:
Article class: Short Communication
Article
A strategic view of customer service research and planning in veterinary practice: Session 1: "Who, What, Why, When" - defining your practice customer service plan 2011/12
Authors: Crampton S
Publication: Proceedings of the Australian Veterinary Association (AVA) Annual Conferences, Volume 2011 AVA Annual Conference, Issue Conference Presentations, pp B1.1, May 2011
Publisher: Australian Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Presentation
Article
A strategic view of customer service research and planning in veterinary practice: Session 2: "Just do it!" - It's all in the delivery.
Authors: Crampton S
Publication: Proceedings of the Australian Veterinary Association (AVA) Annual Conferences, Volume 2011 AVA Annual Conference, Issue Conference Presentations, pp B1.2, May 2011
Publisher: Australian Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Presentation
Article
Effective recruitment and selection
Authors: Crampton S
Publication: VetLearn Foundation Seminar Proceedings, Volume Proceedings of a Veterinary Business Management Group. FCE Publication No. 289, Jul 2011
Publisher: New Zealand Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings
Article
Educating your clients with professional service
Authors: Crampton S
Publication: Proceedings of the Epidemiology, Food Safety, Animal Welfare and Biosecurity, and Industry Branches of the NZVA, Volume 2011 Proceedings of the Industry Branch of the NZVA, pp 881-886, Jul 2011
Publisher: New Zealand Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings
Article
Educating your clients with professional service
Authors: Crampton S
Publication: Proceedings of the New Zealand Veterinary Nursing Association, Volume Annual Conference 2011, FCE Publication number 286, Jul 2011
Publisher: New Zealand Veterinary Nursing Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings
Article
Excelling in customer service: Turning your clients into advocates
Authors: Crampton S
Publication: Proceedings of the New Zealand Veterinary Nursing Association, Volume Annual Conference 2011, FCE Publication number 286, Jul 2011
Publisher: New Zealand Veterinary Nursing Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings
Article
Excellence in customer service
Authors: Crampton S
Publication: Proceedings of the Australian Veterinary Association (AVA) Annual Conferences, Volume 2009 AVA Annual Conference, Issue Vet Nurse/Practice Management Stream, Jan 2009
Publisher: Australian Veterinary Association
More
Animal type: Human
Subject terms: Veterinary profession, Education/communication
Article class: Conference Presentation
Article
Excelling in customer service: Turning your clients into advocates
Authors: Crampton S
Publication: Proceedings of the Epidemiology, Food Safety, Animal Welfare and Biosecurity, and Industry Branches of the NZVA, Volume 2011 Proceedings of the Industry Branch of the NZVA, pp 871-875, Jul 2011
Publisher: New Zealand Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings
Article
Excelling in customer service: Turning your clients into advocates
Authors: Crampton S
Publication: VetLearn Foundation Seminar Proceedings, Volume Proceedings of a Veterinary Business Management Group. FCE Publication No. 289, Jul 2011
Publisher: New Zealand Veterinary Association
More
Animal type:
Subject terms:
Article class: Conference Proceedings